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Is a virtual mailing address better than a PO box?

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Although both a PO box and a virtual mailing address are used to receive mail at a private address, there are some significant differences. Which one is right for you will depend largely on your needs. In general, a virtual mailing address has more to offer than a PO box with a slightly higher price point. This article will explain the differences between a PO box and a virtual mailing address so you can decide if a virtual mailing address is a viable PO box alternative for you.

Utility

PO boxes are used to receive mail and packages without having to give out your private address. If that's all you're looking for, great. However, PO boxes don't have any particular use outside of that. Virtual mailing addresses, on the other hand, have a variety of other uses. The most notable use of a virtual address is that it can be used to register your business.

This provides significantly more privacy than a PO box, as registered business addresses are listed publicly. Even if you were to put aside concerns of privacy, a virtual office address looks significantly more professional on a business card. There are countless other services offered when you use a virtual address, but they aren't covered here as they aren't relevant in the choice between a PO box and a virtual address.

Scale

A PO box can be great for receiving packages. But, what if you require more space? There is a lot of variance in the mail capacity of virtual mailing addresses; however, there are absolutely options that are suited to handling large volumes. For example, Virtual Offices Australia, with its other business being third party logistics, can handle up to four 40ft shipping containers simultaneously.

They even offer warehouse rental and 'pick and pack' services. This makes them ideal for businesses (or individuals) that want to receive large volumes of packages, pallets, crates, or other items at a private address.

Price

Although virtual mailing addresses tend to be more expensive than PO boxes, over a year, the difference feels insignificant. Of course, if you don't need any of the extra benefits, opting for a PO box can save you money. On the other hand, what you can get out of a virtual mailing address more than makes up for the price difference.

If you think that you'll be able to make use of a virtual mailing address, it is definitely worth paying the extra money. Business owners, in particular, will find that the price difference is negligible when you consider what a virtual mailing address can do for your business and your privacy.

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Value for money
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Reliable and Professional
I’ve been using their virtual office address for over a year now. Mail is always forwarded promptly, and the staff are responsive and helpful. My business looks more credible to clients and suppliers, which is a big win.
David - IT Consultant Review star 1Review star 2Review star 3Review star 4Review star 5
Great for privacy
I get a PR packages and brand mail, and didn’t feel safe using my home address. With this setup, everything is handled professionally and I finally have privacy.
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Simple and Professional
I teach entirely online, but having a proper address for registrations and client communication makes a big difference. This service is simple, professional, and gives me peace of mind.
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Excellent customer service
Having a virtual business address makes my practice look more professional without the cost of an actual office. The customer service team has been excellent with handling sensitive documents and mail securely.
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Low-Cost Virtual Office Services
My office is your back yard, so instead of wasting money on leasing an office / warehouse, your Virtual Address / Office does it all for me at a fraction of the cost!
Sharon – Gardening / Flow Review star 1Review star 2Review star 3Review star 4Review star 5
Game-changer!
As a freelancer working from home, I didn’t want to share my personal address with clients. This service gave me a professional Melbourne address and handles all my mail efficiently, it’s been a game-changer for how I present my brand.
Mary - Graphic Designer Review star 1Review star 2Review star 3Review star 4Review star 5
Very happy with prices
Very happy with your prices and I can already see the difference in our business, getting more clients!
Sam Review star 1Review star 2Review star 3Review star 4Review star 5
Thanks
Thanks guys for providing me my Virtual Address, I've already had more clients interested in my work as I had an address.
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Amy Review star 1Review star 2Review star 3Review star 4Review star 5
Great value for price
I signed up for the virtual mailbox service and it’s been a game changer. I can access my mail online and decide whether to scan, forward, or shred.
Jessica Review star 1Review star 2Review star 3Review star 4Review star 5
Fast Service
Congrats on your prompt service and price.
Bill - IT Marketing Review star 1Review star 2Review star 3Review star 4Review star 5
Fast notifications - thanks!
Clients send me samples and signage all the time - this address keeps it all out of my lounge room. The notifications are fast and I never miss anything.
Sharon - Event Planning Review star 1Review star 2Review star 3Review star 4Review star 5
Quick, affordable
We don’t have an office yet but needed a legit address for ASIC and early investors. This was quick, affordable, and just worked — no drama.
Jenna Review star 1Review star 2Review star 3Review star 4Review star 5
Great for ABN
Used this address for my ABN and it worked smoothly. Everything arrived on time and was forwarded to me with no delays.
Brendan Review star 1Review star 2Review star 3Review star 4Review star 5
Friendly & Responsive
As someone who travels often, this virtual private address keeps me connected and compliant. I love that I get notified of parcels and mail in real-time. The support team is also friendly and responsive.
Chloe Review star 1Review star 2Review star 3Review star 4Review star 5
Great Virtual Office Address
Your Virtual Address and your industrial look and location are a perfect for me - I operate my business from home, yet to the outside world I look ‘’big enough’’ and I get to maintain my privacy
Henry – Printer Cartridge Review star 1Review star 2Review star 3Review star 4Review star 5
Great customer service
I contacted you guys and got a response straight away! Great customer service.
Josh Review star 1Review star 2Review star 3Review star 4Review star 5
Privacy
I run my sessions online from home and didn’t want to share my residential address. This gave me the privacy I needed without compromising on professionalism or mail reliability.
Sarah - Therapist Review star 1Review star 2Review star 3Review star 4Review star 5
Would highly recommend
This gave my business the polished image it needed. I work remotely with clients all over Australia, and now I have a trusted address for everything from ABN registration to receiving campaign materials.
Great service! Would highly recommend!
Janelle - Marketing Review star 1Review star 2Review star 3Review star 4Review star 5
Great for privacy
Listing my home address online wasn’t ideal for privacy. This service gave me a more professional look for client communication and helped keep everything separate.
Jonah Review star 1Review star 2Review star 3Review star 4Review star 5
Outstanding quality of service
For such a low monthly cost, the quality of service is outstanding. My mail gets forwarded weekly and the notifications are prompt. Ideal for small businesses that don’t need a physical office.
Matt - Real Estate Review star 1Review star 2Review star 3Review star 4Review star 5
Great central, reliable address
This service gives me a central, reliable address that I use for invoicing and communication with participants and providers. It's added a layer of trust and organisation to my solo business
Sam - NDIS Support Worker Review star 1Review star 2Review star 3Review star 4Review star 5
Love your Flexibility
I was referred to your site by a friend. I love your flexibility, your great price and prompt service.
Hannah Sales & Marketing Review star 1Review star 2Review star 3Review star 4Review star 5
Clean, professional
Running a fitness biz from home, I didn’t want my address on everything. This gives me a clean, professional front — and no awkward parcel drop-ins at home anymore!"
Chloe - Coach Review star 1Review star 2Review star 3Review star 4Review star 5
Would use again
I’ve used the AusPost mail forwarding service through them and it’s been smooth. Would use again.
Priya Review star 1Review star 2Review star 3Review star 4Review star 5
Location in Perth
We use this address for our ASIC registration and to build trust with investors and customers. It’s streamlined, affordable, and gives us a credible presence without the overhead of leasing office space.
David - Startup Founder Review star 1Review star 2Review star 3Review star 4Review star 5
My business looks way more polished
I work remote but didn’t want to look like I do. Now I’ve got a professional address in the city, and it’s made my business look way more polished.
David - Consultant Review star 1Review star 2Review star 3Review star 4Review star 5
Super efficient
I used their address service for ASIC and ABN registration, and everything was handled smoothly. No complications at all. They even notified me when the ASIC letter arrived. Super efficient.
Tom - Startup Founder Review star 1Review star 2Review star 3Review star 4Review star 5
SEO already improved!
I can already see how much our SEO improved! Very glad we decided to get a virtual office address!
Kiana Review star 1Review star 2Review star 3Review star 4Review star 5
Good Idea
As a tradie, i want privacy and security. Your service has provided me with both!
Vince - roofer Review star 1Review star 2Review star 3Review star 4Review star 5
Great Office Services
Greatly appreciate your service! Apart from mail forward, your ability to handle 20ft containers is indispensable to our business.
Maya - Events & Promotion Review star 1Review star 2Review star 3Review star 4Review star 5
Perfect Service
You offer perfect combination of Virtual Address and storage. Our goods arrive to your warehouse, you store them and then send to our customers. All we do is email Delivery Dockets to you. Thanks a million!
Asad – Office Furniture Review star 1Review star 2Review star 3Review star 4Review star 5
Very fast setup
I needed a professional address urgently to open a business bank account. They set it up within a day and sent me all the supporting documentation. Can’t fault the service.
Nathan - Mortgage Broker Review star 1Review star 2Review star 3Review star 4Review star 5
Credibility
Working with clients nationwide, I needed a business address that looked professional and wasn’t tied to where I live. It’s been hassle-free and really elevates how my brand is perceived.
Sean - Copywriter Review star 1Review star 2Review star 3Review star 4Review star 5
Address in Melbourne
I now have a presence in Melbourne - this helps me get local Melbourne jobs.
Murray - Builder Geelong Review star 1Review star 2Review star 3Review star 4Review star 5

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Hi, I’d like to ask for the charge for receiving letters. After I got the virtual address, how can I collect my letters? Do I have to provide another address for mailing?
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